Host:ess
A host:ess is a person who acts as a host at events such as conferences, trade fairs, exhibitions or company celebrations and ensures that guests feel welcome and comfortable. They are responsible for ensuring that visitors always have a competent contact person for any questions they may have and that the event runs smoothly. Host:essen are the first point of contact for guests, take care of their concerns and provide them with all the necessary information.
Areas of application for Host:essen
Fairs
At trade fair stands, hostesses welcome visitors, coordinate business meetings, provide light catering services such as drinks service and provide information about their products and services.
Conferences
Host:essen are deployed at reception to welcome participants and help them register for individual workshops or keynotes. They also hand out brochures or name badges.
Gala events
Host:eaters are used at gala dinners, balls or other celebrations to welcome guests, guide them to their seats and help them if necessary.
Sports events
Hostesses are deployed in the hospitality areas at sporting events to welcome VIP guests, handle admission and access control, put on VIP wristbands, guide guests to their tables or seats in the stands, hand out stadium magazines or team line-ups and help guests with questions or problems.
Promotion events
Host:essen can also be used at promotional events to advertise products or services and inform interested parties.
Transfers
Host:essen are also deployed as shuttle or bus escorts or at hospitality desks to ensure that all your guests are seated in the right shuttle and feel welcome from the very first second.
The tasks of a hostess include
- Reception and welcoming of guests
- Seating and guiding guests to the right places or people
- Guest accreditation and ticket or admission control
- Issue of name badges, program booklets or other information material
- Support in the preparation of presentations or lectures
- Help with the organization of activities and games for the guests
- Support for VIP guests
Requirement profile
No completed training is required to work as a host:ess; this profession is often practiced as a part-time job while studying at various event agencies or personnel service providers.
As a rule, hostesses must have a well-groomed appearance, be friendly and communicative and remain confident even in stressful situations. They are also often required to keep an eye on the event and deal with unforeseen situations if necessary. A job as a host:ess requires a warm demeanor, a pronounced solution orientation and enjoyment in dealing with people. In addition, a good command of English is standard, especially at events with an international audience.
Required hard skills such as local knowledge, the operation of admission or accreditation systems and event guidelines should be taught in preparatory training courses and safety briefings directly at the event location.
